At Shoeaholics, we strive to provide our customers with the best shopping experience, including efficient and reliable shipping services. Please review our shipping policy below to understand how we handle the delivery of your purchases.
Shipping Partner
We have partnered with TTPost to ensure your orders are delivered promptly and safely. Our shipping process is designed to provide you with timely and secure delivery of your items.
Shipping Timeframes
For Deliveries to Trinidad:
- Standard delivery time is between 2 to 3 business days from the date of dispatch.
For Deliveries to Tobago:
- Standard delivery time is up to 7 business days from the date of dispatch.
Order Processing
- All orders are processed within 1-2 business days, excluding weekends and public holidays.
- Once your order is processed and dispatched, you will receive a confirmation email with tracking information.
Shipping Rates
- Shipping rates are calculated based on the weight and dimensions of your order, as well as the delivery location. These rates will be displayed at checkout before you complete your purchase.
Tracking Your Order
- After your order is dispatched, you will receive a tracking number via email. You can use this number to track the status of your shipment on the TTPost website.
Delivery Address
- Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Delivery Issues
- If you encounter any issues with your delivery, please contact our customer service team at [customer service email] or [customer service phone number]. We will work with TTPost to resolve any delivery issues promptly.
Changes to Shipping Policy
- Shoeaholics reserves the right to modify this shipping policy at any time. Any changes will be updated on our website, so please check back regularly for the latest information.
Thank you for shopping with Shoeaholics. We appreciate your business and are committed to providing you with a seamless shopping and delivery experience.
If you have any questions or need further assistance, please do not hesitate to contact us.
